Clinic Cadence
A managed operations desk for independent specialty clinics

Your front desk stops doing the queue work.

Four recurring workstreams — new-member onboarding, failed-payment follow-up, appointment coordination and the administrative inbox — run by our team, inside your systems, visible to you on one screen.

Monthly. No setup fee. We work inside your existing practice-management system — you never move your data to us.

The problem, plainly

Recurring plans do not churn loudly.

They churn through a card that expired in March and a follow-up that went out in April. Through a new member who signed and then waited eleven days for someone to chase a consent form. Through a 2pm cancellation on a Tuesday that nobody had five spare minutes to backfill.

None of that is a failure of care. It is queue work landing on a front desk that is interrupted by definition — and queue work done badly is the most expensive kind.

What we take over

Onboarding

Detail

New members, from signed-up to active

Billing follow-up

Detail

Recurring plans that stop paying

Appointment coordination

Detail

Confirmations, reschedules, and filling the gaps

Patient support

Detail

The front-desk inbox


How a desk starts

Four steps, and the first one is not a sales call.

01

Choose a plan

Priced on the size of your active plan panel. You pay monthly and start in the same session — there is no demo gate.

02

Tell us how you run

A short intake: providers, hours, plan types, billing cycle, which systems you use, who takes escalations.

03

We get access

Staff-level access to your scheduling and your administrative inbox. Read access to billing reports. Nothing more than the work needs.

04

Week one is backlog

We clear what has piled up first — unreturned forms, open failed charges, unconfirmed appointments — then run the cadence.


Clinic Ops Handbook

How we actually run these queues.

All notes

Start with one plan and one workstream if you want.

Plans are monthly. Change or cancel from your own settings page.

See plans